{"id":8861,"date":"2025-12-23T08:51:51","date_gmt":"2025-12-23T08:51:51","guid":{"rendered":"https:\/\/siview.ai\/?post_type=faq&#038;p=8861"},"modified":"2026-03-11T14:52:40","modified_gmt":"2026-03-11T14:52:40","slug":"no-device-detected-or-connection-issues-with-the-siview-box","status":"publish","type":"faq","link":"https:\/\/siview.ai\/en\/faq-en\/no-device-detected-or-connection-issues-with-the-siview-box\/","title":{"rendered":"No device detected or connection issues with the SiVIEW Box"},"excerpt":{"rendered":"<p>A connection or operating issue appears to be affecting one or more dongles of the SiVIEW Box v2, preventing the refraction devices from working properly. Here is how to resolve device detection or connection issues with the SiVIEW Box. Launch the SiVIEW Exam application and log in to your SiVIEW account. Select the drop-down menu [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":0,"template":"","faq-box":[50],"faq-categorie":[103],"class_list":["post-8861","faq","type-faq","status-publish","hentry","faq-box-v2-en","faq-categorie-hardware"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>No device detected or connection issues with the SiVIEW Box &#8211; SiVIEW<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"No device detected or connection issues with the SiVIEW Box &#8211; SiVIEW\" \/>\n<meta property=\"og:description\" content=\"A connection or operating issue appears to be affecting one or more dongles of the SiVIEW Box v2, preventing the refraction devices from working properly. 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Here is how to resolve device detection or connection issues with the SiVIEW Box. Launch the SiVIEW Exam application and log in to your SiVIEW account. 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