How to connect your SiVIEW box to the internet

Network

Here are the steps to connect your SiVIEW box to the Internet:

Before starting the connection, make sure that the box is turned on and the tablet is unlocked.

Option 1 : Network connection through cable Ethernet RJ45

This type of connection should be preferred whenever possible

Option 2 : Network connection through Wi-Fi

If you don’t have an RJ45 Ethernet wall socket in your refraction room, you can connect your SiVIEW box V2 to the internet through Wi-Fi.
To do this, please follow the steps below.

Step 1 : How to open the box V2 Wi-Fi settings

On your tablet, launch the SiVIEW Exam application by clicking on the icon.

Introduce your connection ID and your password.

On the top left corner click on the burger icon.

In the dropdown menu select “preferences”.

In the preferences page click on SiVIEW Box settings.

The tablet is now displaying a page where you can see the SiVIEW Box and the refraction devices connected on below. Please hold the button “configure Wi-Fi” on the right.

Step 2 : Connection to your Wi-Fi network

Once you are on the BoxManager homepage, click on “WiFi” in the menu on the left side of the screen.

Choose the Wi-Fi network you want to connect to.
Enter the password

Once you are connected, the network should appear in green. A green message will also appear at the top saying: “Currently connected to: X (chosen network)”, along with the channel you are connected to.

Step 3 : Ensure that your exams are available on the website

On your computer:

Log in to mysiviewtech.com and introduce your ID and password (The same ones you use to log in to the app with the tablet.)
Once logged in, you should see your list of eye exams.

Is your problem still unresolved?

Contact our Technical Support

Fill in our customer support form
or contact our specialists.