• I need technical assistance, but I can’t find how to contact the SiVIEW Technical Support.

Below, you will find the various ways to contact the technical support team.

1. From the app by clicking on the assistance button
2. From your client portal
3. From the SiVIEW website
4. Email support
5. Phone support

• When you’re in the app, you can click the technical support button at any time, whether during or outside of an exam (this action will not stop the exam running).

• You will then have access to our phone number and contact form.

• Log in to your client portal and click on the “Help Desk” button https://my2.siviewtech.com/login.
• Select the image corresponding to your SiVIEW Box.
• Then click on the “Contact Us” button. You will have access to our contact form and phone number.

• Visit the SiVIEW website https://siview.ai/ and select “Assistance”.
• Select the image corresponding to your SiVIEW Box.
• Then click on the “Contact Us” button. You will have access to our contact form and phone number.

You can describe the issues you are encountering, send us your questions, or simply request a callback by writing to our email address [email protected].

For immediate assistance, please call us at  +33 9 80 80 22 27.

We strive to offer the best support possible, and we’re here to help you with any technical issues or questions you may have.

Please don’t hesitate to reach out.