Billing Information

🤔 Problem description

  1. I have never received an invoice from SiVIEW.
  2. I have received invoices before, but one or more seem to be missing.
  3. I would like to get information about billing

🛠 Solution

1. I have never received an invoice from SiVIEW

In this case, please send us an email at [email protected] with the subscription form attached.

Include the following information:

– The name of your company,
– The name of your store and its city,
– Email address used to log in to the application.

This information will help us quickly locate your account details.

Note: Do you want to change the email address for receiving your future invoices? Let us know about this change by writing to [email protected].

2. I have received invoices before, but one or more seem to be missing.

Check your mailbox and locate [email protected], please have a look in your spam inbox as well.

If you still cannot locate the missing invoice(s), please contact us at [email protected], providing the following information:

– The legal name of your company or the subscription form;
– The billing email address;
– The missing periods.

3. I would like to get information about billing.

For any questions regarding your billing, you can contact our customer accounting service via email at [email protected]. We will respond as quickly as possible.

We hope this article has answered your questions and been helpful.

Is your problem still unresolved?

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