The infrared (IR) module is a small box or dongle that sends remote signals to a screen or projector, to change optotypes via the SiVIEW app. It works just like a regular remote control. Make sure the IR dongle hasn’t fallen and is properly pointed toward the screen or mirror. Check that there is no […]
The red-green test (also called the duochrome test) is a subjective test used at the end of refraction to fine-tune the spherical value of the optical correction. This test checks whether the image is formed precisely on the retina. In other words, whether the optical correction is properly adjusted. The patient reads letters displayed on […]
The Quick Exam is a method used to verify the relevance of an existing prescription. It includes fewer control loops than a Deep Exam, which aims to deliver a full, detailed analysis Quick Exam : Designed to validate an existing correction. Make sure the initial values are relevant (presciption less than 6 months old, autorefraction, […]
If you notice that the patient list is not updating automatically, you can manually force synchronization by following these steps : 1️⃣ Open the application and go to the patient list.2️⃣ Make sure you are at the top of the list.3️⃣ Swipe down with your finger.4️⃣ A small refresh icon will appear, and synchronization will […]
When the store encounters connection problems with a box, examinations remain stored locally on the tablet without being transmitted to the server. When changing tablets, synchronizing data from the old tablet preserves patient files and ensures continuity of medical information. Preserve existing patient records. Reduce discrepancies in reports and dashboards. Continuity of data without loss […]
I have new employees who need to be trained in using SiVIEW, or I would like to replay an exam without it being recorded in my dashboard statistics. How can I perform a complete test without impacting my data ? Follow these steps to launch a training exam using the SiVIEW solution. Launch the SiVIEW […]
The SiVIEW Exam application allows you to conduct in-depth vision exams using different binocular acuity thresholds. This guide provides detailed explanation on: The available thresholds The selection criteria Built-in warnings within the app Best practice recommendations The goal is to help users choose the most appropriate binocular acuity threshold based on the patient’s characteristics The […]
I can’t connect to SiVIEW app or SiVIEW client portal even though I’m using the correct email. I receive a message “incorrect email and/or password.”
I can’t connect to SiVIEW app or SiVIEW client portal even though I’m using the correct email. I receive a message “incorrect email and/or password.”
Go to your computer. Open a web browser and type in the following address or click on the link https://my3.siviewtech.com/login Enter your login and password (the same you use to connect to the application on your tablet). Click on the icon at the top right of the screen, then on your login. Once […]
Summary tab Measurement tab In the summary tab, you’ll find SiVIEW prescription proposals for glasses and contact lenses. In the measurements tab, you’ll find information about the eye test. The bino perceptual results framed in green correspond to the prescription recommended by SiVIEW. We hope this article has been helpful and that […]
My tablet has been replaced due to loss, theft, or malfunction, and I want to pair my new tablet with my SiVIEW Box.
My tablet has been replaced due to loss, theft, or malfunction, and I want to pair my new tablet with my SiVIEW Box.
we will see how to add practitioners on the patient data page in the application.
Make sure your refraction equipment is polarization-compatible (please refer to manufacturer\’s instructions). Activate biocular balance by polarization : Open the SiVIEW Exam application. Click on the burger menu (icon on the top-left corner of the screen). 3. Select \”Preferences\”. 4. Ensure that the Biocular examination “by polarization ” option is activated. […]
Before starting the connection, make sure that the box is turned on and the tablet is unlocked.
On the SiVIEW box: Turn on your SiVIEW box minimum 2 min before starting the following steps
I have never received an invoice from SiVIEW. I have received invoices before, but one or more seem to be missing.
I can’t connect to SiVIEW app or SiVIEW client portal even though I’m using the correct email. I receive a message “incorrect email and/or password.”
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