I can\’t change the keyboard language on my SiVIEW tablet Here\’s how to change the keyboard language When you are on the login page, click the settings icon located at the top right of your keyboard. Then select \”Languages and types\” Then click on \”Manage input languages\” And finally, select the desired language and uncheck […]
The SiVIEW tablet can connect to the box in two modes: direct mode, by connecting to the Wi-Fi network broadcast by the SiVIEW box, and remote mode, via the Internet for remote access. Remote mode allows the tablet to access the box remotely via the Internet, through an intermediary service, providing off-site access but depending […]
The tablet is currently set to the wrong language. Here\’s how to change the language on the SiVIEW tablet Unlock the tablet by entering the PIN code and press the \”i\” button at the bottom left of the screen. In the drop-down menu, select \”Settings.\” In the drop-down menu select \”Language\”. Press \”add language\” […]
How to ajust the distance between the screen and the phoropter Lauch the SiVIEW Exam application and log in to your SiVIEW account. Select the drop-down menu in the upper left part of the screen. In the drop-down menu select “Preferences”. Scroll down to “Examination Distance”. Using a measuring tape, measure the distance between the […]
The Snellen E is used when performing a distance vision test to measure a patient’s ability to distinguish details at a certain distance. It is used for illiterate patients, for those who do not speak the country’s language, and often for young children. Launch the SiVIEW Exam application and log in to your SiVIEW account. […]
I can’t start an exam yet. My tablet was replaced due to loss, theft or malfunction and has been recently re-paired. The application had to be reinstalled. Here’s how to check if your refraction devices are properly connected to the SiVIEW box in the SiVIEW app. Launch the SiVIEW Exam app and log in […]
I have new contractors who need to be trained on how to use SiVIEW, or I want to replay an exam with SiVIEW. How can I perform a full exam without it being counted in the statistics of my dashboard ? Here is how to start a training exam with the SiVIEW solution. Open the […]
Go to your computer. Open a web browser and enter the following adress, or click the link: https://my3.siviewtech.com/login Enter your username and password (these are the same credentials you use to log in to the application on the tablet). Click the icon at the top right of the screen, then click your login username. Once […]
Your personnal account is designed to help you find your patients, access their records, and easily view exam results. To access your space, go to SiVIEW – AI for fast, reliable eye exams Enter your email address and your password to log in to the portal. You will then arrive on the home page. […]
A connection or operating issue appears to be affecting one or more dongles of the SiVIEW Box v2, preventing the refraction devices from working properly. Here is how to resolve device detection or connection issues with the SiVIEW Box. Launch the SiVIEW Exam application and log in to your SiVIEW account. Select the drop-down menu […]
Quick Mode is used to check or verify an existing prescription when the clinical context is clear.It provides a simple, effective and fast check, provided that the patient meets certain simplicity criteria, such as: a recent prescription (ideally less than 6 months old); an unremarkable refraction: sphere between −5.75 and +3.75 dioptres; cylinder less than […]
The synchronization of eye exams on the website is not working. The application does not seem to be up to date. The application asks me to connect to the internet when I try to start it. The wifi symbol on the tablet is displaying an exclamation dot. To check if your tablet is properly connected […]
Summary tab Measurement tab In the summary tab, you’ll find SiVIEW prescription proposals for glasses and contact lenses. In the measurements tab, you’ll find information about the eye test. The bino perceptual results framed in green correspond to the prescription recommended by SiVIEW. We hope this article has been helpful and that […]
My tablet has been replaced due to loss, theft, or malfunction, and I want to pair my new tablet with my SiVIEW Box.
My tablet has been replaced due to loss, theft, or malfunction, and I want to pair my new tablet with my SiVIEW Box.
we will see how to add practitioners on the patient data page in the application.
Make sure your refraction equipment is polarization-compatible (please refer to manufacturer’s instructions). Activate biocular balance by polarization : Open the SiVIEW Exam application. Click on the burger menu (icon on the top-left corner of the screen). 3. Select “Preferences”. 4. Ensure that the Biocular examination “by polarization ” option is activated. […]
Before starting the connection, make sure that the box is turned on and the tablet is unlocked.
On the SiVIEW box: Turn on your SiVIEW box minimum 2 min before starting the following steps
I have never received an invoice from SiVIEW. I have received invoices before, but one or more seem to be missing.
