The synchronization of eye exams on the website is not working. The application does not seem to be up to date. The application asks me to connect to the internet when I try to start it. The wifi symbol on the tablet is displaying an exclamation dot. To check if your tablet is properly connected […]
Summary tab Measurement tab In the summary tab, you\’ll find SiVIEW prescription proposals for glasses and contact lenses. In the measurements tab, you\’ll find information about the eye test. The bino perceptual results framed in green correspond to the prescription recommended by SiVIEW. We hope this article has been helpful and that […]
My tablet has been replaced due to loss, theft, or malfunction, and I want to pair my new tablet with my SiVIEW Box.
My tablet has been replaced due to loss, theft, or malfunction, and I want to pair my new tablet with my SiVIEW Box.
we will see how to add practitioners on the patient data page in the application.
Make sure your refraction equipment is polarization-compatible (please refer to manufacturer\’s instructions). Activate biocular balance by polarization : Open the SiVIEW Exam application. Click on the burger menu (icon on the top-left corner of the screen). 3. Select \”Preferences\”. 4. Ensure that the Biocular examination “by polarization ” option is activated. […]
Before starting the connection, make sure that the box is turned on and the tablet is unlocked.
On the SiVIEW box: Turn on your SiVIEW box minimum 2 min before starting the following steps
I have never received an invoice from SiVIEW. I have received invoices before, but one or more seem to be missing.
I can’t connect to SiVIEW app or SiVIEW client portal even though I’m using the correct email. I receive a message “incorrect email and/or password.”
